Welcome to Lamdore! We're thrilled to have you here and want to ensure you have a smooth shopping experience. Our Shipping Policy outlines everything you need to know about how we handle shipping, delivery, and related matters.
1. Order Processing:
- Processing Time: Once you place an order with us, please allow 1-2 business days for processing. We work diligently to prepare your order for shipment as quickly as possible.
- Order Confirmation: You will receive an email confirmation with your order details once your purchase is processed. Please review this confirmation carefully and let us know immediately if there are any errors.
2. Shipping Methods:
- Shipping Options: We offer several shipping options to accommodate your needs, including standard and expedited shipping. The available options may vary depending on your location and the items in your order.
- Delivery Time: Delivery times vary based on the shipping method selected and your location. Standard shipping typically takes [X] business days, while expedited shipping may arrive sooner.
3. Shipping Costs:
- Shipping Fees: Shipping fees are calculated based on the shipping method selected, the weight and dimensions of your order, and your delivery address. You can view the shipping costs during the checkout process before finalizing your purchase.
- Free Shipping: We may offer free shipping promotions from time to time. Be sure to check our website or subscribe to our newsletter to stay updated on any current promotions.
4. Tracking Your Order:
- Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.
- Order Status Updates: We'll keep you informed every step of the way, from processing to shipment and delivery. If you have any questions or concerns about the status of your order, feel free to reach out to our customer service team for assistance.
5. International Shipping:
- International Orders: We welcome international orders and offer international shipping to many countries. Please note that international shipping may incur additional fees such as customs duties, taxes, and import charges, which are the responsibility of the recipient.
- Customs Clearance: Customs clearance procedures may cause delays beyond our original delivery estimates. We appreciate your patience and understanding during this process.
6. Returns and Exchanges:
For information on returns and exchanges, please refer to our Returns Policy page.
7. Contact Us:
If you have any questions, concerns, or special requests regarding shipping, please don't hesitate to contact us. Our customer service team is here to assist you and ensure your shopping experience with Lamdore is exceptional.
Thank you for choosing Lamdore for your footwear needs. We appreciate your business and look forward to serving you again soon!