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How do I determine my shoe size? We provide a size guide on each product page to help you find the perfect fit. You can also refer to our comprehensive Size Chart for detailed measurements and tips on measuring your foot.
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What payment methods do you accept? We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options.
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Do you ship internationally? Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please refer to our Shipping Policy for more information.
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How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.
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What is your return policy? We offer a 30-day return policy for unworn, unwashed, or defective merchandise. Please refer to our Returns & Exchanges policy for detailed instructions on how to initiate a return or exchange.
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Do you offer exchanges for size adjustments? Yes, we offer free exchanges for size adjustments. Simply contact our customer service team to initiate an exchange, and we'll provide you with a prepaid return label.
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Can I cancel or modify my order after it's been placed? Once an order has been placed, it cannot be modified or canceled. However, you may be able to return or exchange the item once it's been delivered. Please contact our customer service team for assistance.
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What should I do if I receive a defective or damaged item? If you receive a defective or damaged item, please contact us immediately, and we'll arrange for a replacement or refund at no additional cost to you.
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How can I contact customer service? You can reach our customer service team via email, phone, or through the contact form on our website. We're here to assist you with any questions or concerns you may have.
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Do you offer discounts or promotions? We occasionally offer discounts and promotions to our customers. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals and offers.
If you have any other questions or need further assistance, please don't hesitate to reach out to us. We're here to help!